The Best Support on Earth.

Parts and Service Updates

ICE is proud to announce our new Account Managers to our parts team. Mr. Ken Hamilton comes to us from a retail parts business. He brings 15+ years of management experience and over 20 years of customer service. Ken joined us back in November heading up the RMA department also assisting fully with parts questions and sales. Mr. Tim Wojkowski has been helping customers with parts and general customer service in a variety of industries over the last 15 years. Tim was hired in December as our parts shipping clerk and has most recently been promoted to Account Manager. We appreciate your patience as they learn about the coin-op industry. Please help us welcome them where we make the coolest games on earth!

Phone Notice!

Please note our Parts Department WILL NOT be available by phone on Fridays. The new Parts Department phone hours are Monday - Thursday 8:30-5:00 EST, until further notice. We can still be reached by email for urgent matters, Open an online account, and place your parts order today for immediate and rapid processing. Technical support and warranty claims can still be reached at 716-759-0360 (ext.1).

PARTS: M-Th 8:30AM-5PM



Part Used On: Action Hero, Break the Bank, Bucket Blast/Bonanza, Candy Factory Crane, Candy Town Crane, Carnival Crane, Chocolate Factory, Cyclone, Cyclone Junior, Deal or No Deal, Deal or No Deal (Street), Dino Dash, Dunk N' Alien, Fishin 'Time, Full Court Fever, Full Court Frenzy, Grab-N-Go Metal 30", Grab-N-Go Wood, Hammer Head (ICE), Hoop Fever Basketball, IceBall Alley Roller (Post-2005), IceBall Alley Roller (Pre-2005), Jewelry Box 30" Crane, Jewelry Box 42" Crane, Kiddie Coaster, Klondike, Lil' Plush, Lil' Rodeo, Line Drive, Mighty Mini (Toy Crane), Mini Dunxx Basketball, MISC. ICE Parts, NASCAR Simulator, NBA Hoops Matrix, Pinnacle Crane (Black), Pinnacle Junior Crane, Pinnacle Oak, Plush Palace, Rock'n Moon Rally, Round-Up Cranes, Sketch Book , Sketch Express, Snack Attack, Spacey Racers, Sport Bus Crane, Sport Fan Bus Crane, Stop the Clock, Super Bounce, Super Trivia, Thrill Rider, Tip the Scales, Wacky Ducks, Wheel of Fortune (ICE), X-Factor, Yellow Submarine
Price: $2.00