Q: What is the part number for the boy and girl buttons?
A: CL2005 - BUTTON (LARGE SQUARE) WHITE TWIST LOCK, the decals are sold seperately: EC7005 - DECAL (BUTTON BOY), EC7006 - DECAL (BUTTON GIRL).
Q: Were can I get refills for the cards?
A: The cards are supplied by SPT Distribution. SPT also supplies the ink refills and cleaning kits.
Q: WHY ARE MY CARDS PRINTING SO LIGHT?
A: THE PRINTER IS FINE, THE CARDS USED TO BE PRINTED ON ARE TOO THIN, CALL SPT FOR NEW CARDS.
Q: Can ICE repair my card printer?
A: ICE does not repair printers, we do carry replacement card holders for them part number EC2004 - BLUE and EC2006 - RED. Try contacting SPT they may be able to be of more service.